Signs it's time to call
- Computers running slowly or not working right
- Systems that keep crashing or restarting
- Error messages you can't get rid of
- Software that won't open or update
- A server or shared drive that's suddenly unreachable
- New hardware that needs setting up properly
How a repair visit works
- Full diagnosticWe check the machine and the network around it, not just the symptom you noticed.
- Pinpoint the causeWe find out exactly where the problem lies and explain it in plain language.
- Fix itFrom a wrong setting to replacing hardware or rebuilding the operating system.
- Test before we leaveA full maintenance check so you know the computer and network are running properly.
What we work on
Desktops & laptops
Hardware faults, upgrades, operating system rebuilds, software installs and updates.
Servers
Repair, maintenance, configuration and new builds, including virtual servers.
Phones & mobile
Smartphone setup and company email on mobile devices.
Peripherals
Printers, scanners, displays, keyboards, mice and speakers.
Storage
Internal and external drives and disk arrays.
Network hardware
Routers, switches, fiber and wireless equipment.
How you can pay
On-site work is usually billed hourly. Many business clients prefer a monthly retainer so routine maintenance and urgent calls are covered. If neither fits, we'll work out an arrangement that does.